[. . . ] Please have the following information available when you call the Customer eXperience Center: ■ Name, address and telephone number ■ Model number and serial number ■ A clear, detailed description of the problem ■ Proof of purchase including dealer or retailer name and address 1. [. . . ] Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by Whirlpool. Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration or modification of the appliance. Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes unless such damage results from defects in materials and workmanship and is UNDER THIS LIMITED WARRANTY reported to Whirlpool within 30 days. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments provided by a Whirlpool designated including but not limited to high salt concentrations, high moisture or humidity or exposure service company. Canada and applies only when the major appliance is used in the country in which 12. Travel or transportation expenses for service in remote locations where an authorized is effective from the date of original Whirlpool servicer is not available. Service or parts for appliances with original model/serial numbers removed, altered or not easily determined. The cost of repair or replacement under these excluded circumstances shall be borne by the customer. [. . . ] This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province. [. . . ]